Maybe the frustration when things go wrong is so overwhelming people don't want to spend the time to look.
Customer Service PO Box 81226Seattle, WA 98108-1226 Service for Amazon Sellers877-251-0696They also have special e-mail accounts for spoofing and abuse: [email protected] Customer Service Phone 9 a.m. 1-408-349-1572 Netflix 1-800-585-8131 And click here for a national consumer assistance directory! This is their position even if they completely agree that it's their mistake.If you follow the "Contact us" links, you can get to this message: If you have difficulty connecting to our Click to Call service, you can call our toll-free number for automated assistance, 1-866-216-1072.International customers can reach us at 1-206-266-2992. The numbers of letters and comments I get have dwindled lately, and maybe that means that there are fewer problems. My experiment buying an i Pod from them last year went well, and I've ordered a few other things here and there. Before you read any more, I wanted to let you know that I've been doing a little more trading with Amazon.